Keep your account, income and identity safe while we push for better numbers, using a small set of rules that are not optional.
The mindset we want around security
You do not need to be paranoid. You do need to treat your creator work like a real business that handles money and personal content.
- Assume your main accounts are worth protecting properly.
- Assume mistakes can be costly even if they happen once.
- Assume that if something feels off, it is worth checking.
Device basics before we touch your page
First we look at the devices you are using day to day.
Minimum standards
- Phone and laptop both have a lock screen with a code or biometric login.
- System updates are not months behind.
- No shared logins on a partner or friend device for your creator work.
Nice to have
- Separate device for creator work where possible.
- Cloud backups turned on so content is not lost if a device fails.
Passwords that do not get guessed
Weak passwords are the fastest way to lose access to an account.
- Use different passwords for your main email, creator account and bank.
- Use a password manager if you can, not notes apps or screenshots.
- Do not share passwords in normal chat threads. Use the secure channel we agree on.
If we ever ask for a password inside a random social chat, treat that as a mistake and tell us. We keep these details in dedicated secure tools, not open messages.
Two factor that still lets us move quickly
Two factor makes it much harder for anyone to walk into your accounts. We want that protection without constant friction.
Set up clearly
- Turn two factor on for your main platforms.
- List which phone and email are used for codes.
- Agree who holds any backup codes and where they live.
Use it smoothly
- When a new device needs a code, send it through quickly so posting and DMs do not slow down.
- If you change your number or email, tell us before you update settings so we do not get locked out mid campaign.
Keeping your real identity tighter than your creator brand
Your creator name can be public. Your personal details should not be.
- Do not show real street names, car plates or obvious local landmarks in content if you want to stay low key.
- Use a separate email and display name for creator accounts.
- Keep family names and personal socials off any public bio unless you decide otherwise on purpose.
Safe habits inside DMs
What you say in DMs can affect your safety and your ability to stay on platform.
What we avoid
- Sharing real phone numbers or home area details with fans.
- Agreeing to meet people from the page.
- Promising things in chat that you would never be comfortable delivering in any form.
What we stick to
- All sales and interactions stay inside the agreed platforms.
- Boundaries are clear in how we speak to people.
- Anything that feels threatening is documented and reported instead of argued with.
Sharing content with Prosper without leaks
You are trusting us with content that represents you. We treat that seriously.
- We use shared drives or folders, not random personal accounts.
- Access to your folder structure is limited to the team working on your page.
- If you want something removed from circulation, you can ask and we log that change.
What to do if something feels wrong
If you ever feel like something might be off with access or privacy, move early rather than hoping it goes away.
Take a screenshot or note of the issue so we have proof. For example a strange login alert or a message that concerns you.
Tell the Prosper team in our main communication channel. Include what happened and when it started.
Follow the steps we give you, which may include changing passwords, tightening privacy settings or contacting platform support.
Non negotiable rules we expect from every creator
These rules apply across your time with us.
- Do not give your logins to anyone outside Prosper once we are working together.
- Do not connect your creator accounts on public devices in places like internet cafes.
- Tell us quickly about new devices, new phone numbers and new primary emails.
- Tell us straight away if you think someone in your real life has found your creator work and you are concerned about it.
When these basics are locked in, it is much easier for you to focus on content and income while feeling like your safety is looked after properly.
