Set simple rules around how quickly Prosper acts on things and how quickly you reply, so your page keeps moving without either side feeling chased.
Why response times matter for your income
Most growth tasks need both sides. We can build offers, campaigns and content plans, but some actions wait on your approval or input. When replies are slow:
- Good ideas miss the best timing.
- Fans wait too long for promised content or changes.
- Small fixes build up into bigger problems.
When the rhythm is clear, you spend less mental energy on updates and your page feels consistent for buyers.
How Prosper handles normal day to day messages
For regular check ins and small questions, we keep things simple.
From our side
- We group non urgent questions so you get one clear message instead of constant pings.
- We keep updates short and focused on decisions or outcomes.
- We respond to your messages inside normal working hours as a priority, then move to lower priority topics.
From your side
- You check our main chat at least once a day on days you are working.
- You answer questions with clear yes, no or a short decision where possible.
- You flag if you are busy or away so we do not expect fast replies during that time.
Decisions that need faster replies
Some decisions change how we run your page. These work best with faster answers from you.
- Approval on major price changes or new offers.
- Approval on bigger campaigns that will hit a lot of fans at once.
- Confirming boundaries on customs or one off high spend buyers.
If we mark something as time sensitive, treat it as a priority. If you cannot decide that day, tell us when you can, so we can plan around it instead of waiting with no time frame.
How we handle urgent issues
Urgent issues are rare, but they matter. For example:
- Account warnings, flags or login issues.
- Payment or payout problems that need quick action from your side.
- Safety concerns about a buyer or content that should not go live.
In these cases we will clearly label messages as urgent and explain what we need from you. We ask that you respond as soon as you are safely able, even if it is a quick note while we work on the rest.
What we expect you to answer quickly
To keep a healthy rhythm, there are a few things that should not sit for days.
- Simple yes or no approvals on prices, offers and scripts.
- Confirmation on travel dates or big schedule changes.
- Updates on your boundaries if something has changed for you.
If you need more time to think about a big decision, tell us that clearly. We can usually keep working on other parts of your page while you decide.
What we do if communication drops off
Sometimes life gets busy. If we notice that replies have slowed down or stopped, we take a few steps before changing how we work with you.
We send a direct, respectful message asking if you are ok and if anything has changed with your goals or schedule.
If we still hear nothing, we slow down bigger changes and focus on safe, steady posting and DMs that do not need new approvals.
If silence continues, we may ask directly if you want to pause or end management so your page is not half active with no clear plan.
How to get the best from Prosper
Creators who see the strongest results usually:
- Reply inside a clear window most days, even if it is brief.
- Tell us early when something in their life or schedule is changing.
- Trust us to handle small calls so they do not need to sign off on every tiny detail.
The aim is not to keep you glued to your phone. The aim is a clean rhythm where you give decisions and direction, and we handle the heavy work of turning that into income.