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DMs and sales / Safety

Rude fans, pushy fans: how we set boundaries and still get paid.

Every creator attracts a few people who talk badly, demand too much or ignore limits. This page shows how Prosper protects you while still collecting value from the people who can behave.

Goal

Keep your DMs firm, calm and profitable by having a clear way to handle rude messages and boundary pushers without letting them drain you.

The types of difficult fans we plan for

Not all hard chats are the same. We sort them into simple groups so each one is handled in the right way.

  • Entitled act like you owe them constant attention or free content.
  • Disrespectful use insults, harsh language or try to tear you down.
  • Pushy keep asking for content or access you have already said no to.
  • Testing limits slowly push to see what they can get away with.

Standard response pattern

We use a simple three step pattern so your boundaries are clear and consistent.

Step one

Keep replies short and neutral. No emotional back and forth, no long explanations.

Step two

Restate the boundary in clear language and offer what fits inside it if they are a buyer worth keeping.

Step three

If behaviour continues, end the chat and, if needed, remove or block them so they stop taking space and energy.

How we protect your boundaries and still sell

When there is still value

  • They spend well but get carried away in how they talk.
  • They apologise when a line is made clear.
  • They respond better once a simple rule is set.

In these cases we hold the line, tighten language and keep offers inside what you are comfortable with.

When we walk away

  • They repeat the same disrespect after being warned.
  • They make threats, bring up real life details or try to scare you.
  • The stress they cause is higher than the money they bring in.

At that point they are removed. Your wellbeing and safety come first.

Keeping you out of emotional fights

One reason to have a management team is so you are not pulled into every mood swing in the inbox.

  • We do not match rude energy with more rudeness.
  • We do not try to “win” arguments in your name.
  • We move difficult chats to short, firm answers and then either an offer or a clean exit.

Language principles we follow

We aim for

  • Calm, direct wording that shows you are in control.
  • Short replies that do not invite endless debate.
  • Clear invites to stay within your limits if they want to keep talking.

We avoid

  • Begging someone to stay or keep spending.
  • Throwing insults back when they are rude.
  • Promising things just to calm them down.

What this means for you as a creator

You should not feel scared to open your own DMs or worried about how buyers will speak to you.

Your side

  • Tell us what feels over the line for you so we can act fast.
  • Let us know if any type of buyer you never want to keep, no matter how much they spend.
  • Share if certain phrases or topics are triggering so we can shut them down earlier.

Prosper side

  • Filter rude and pushy messages before you need to see them.
  • Hold the same boundaries every day so fans learn the rules.
  • Focus time and energy on buyers who talk respectfully and spend in a healthy way.

The result is an inbox where firm limits are normal, good buyers feel looked after and the few people who cannot behave are moved out without taking your energy with them.

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