DMs work best when they run on a rhythm. Our team follows a set order each day so top buyers get attention, new buyers are warmed up and no one gets spammed.
How the day starts for your page
At the start of a shift we want a clear view of what happened since we last touched your inbox.
First checks
- New subs and trials that joined while we were away.
- Unanswered messages from the last block of time.
- Any high value buyers who came back online.
- System flags for chargebacks, refunds or platform notices.
Quick reset
- We confirm which offers and prices are live for that day.
- We check any notes from you about limits or changes.
- We scan the content plan so our chat lines up with what is posting.
Priority order for who we speak to first
We do not work through the inbox top to bottom. There is a clear order so money and relationships are protected.
Buyers who regularly purchase or have open customs sit at the top. We reply to them first so they never feel ignored while spending at a serious level.
Fresh eyes on your page get early welcome messages so they do not go cold. We keep these short and warm, then move them into the right tag based on how they respond.
People who were talking recently are more likely to buy again. We follow up on open offers or keep the chat moving in a relaxed way.
Once the above groups are covered, we work through older lists for re activation. These are targeted, not just mass messages to everyone.
Balancing free chat and paid offers
The team is always juggling basic conversation with income focused messages. The mix changes across the day.
Light moments
- Short check ins that keep you in their mind.
- Replies that build connection without always selling.
- Time blocks where we avoid heavy campaigning to let people breathe.
Sales windows
- Planned times where we introduce offers that match your content drops.
- Reaction based selling when a buyer clearly asks for more.
- Higher focus on bundles and customs when strong buyers are online.
How we track what is happening while we work
While the team chats, they also update tags and notes. This keeps your page organised for the next session.
- Marking buyers as new, warm, regular or VIP based on behaviour.
- Saving notes on what each person likes so we do not have to ask again later.
- Tracking who opened or ignored a paid send so we do not hit them with the same thing again.
Protecting your limits every day
Revenue matters, but not at the cost of your boundaries. The daily workflow sits inside the rules you give us.
Hard lines
- Topics and acts that are never to be offered or hinted at.
- Rules on what is fine to talk about and what is not.
- Clear no for real life meet ups or unsafe requests.
Soft preferences
- How often you want certain offers mentioned.
- When you are happy to be more personal and when not.
- Times of day you prefer to be left alone unless it is urgent.
End of day wrap and handover
At the end of a shift we clean things up so the next block of work, and you, know what is going on.
- We leave notes on any customs or promises that still need to be delivered.
- We mark hot leads and current top buyers for the next team block.
- We reset any campaigns that finished so they do not keep running by accident.
You can receive short summaries instead of digging through every message, so you stay informed without living in the inbox.
What this means for you as a creator
With this kind of rhythm in place, you do not have to guess what is happening in DMs or try to manage it yourself after a long day.
- Your top buyers are looked after before anyone else.
- New people are welcomed and tagged from day one.
- Offers are sent with intent, not at random.
- Your limits and brand are built into every part of the process.
The result is simple. DMs keep moving and earning for you while you focus on filming and living your life off the app.