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DMs and sales / Compliance

What Prosper chatters will never do in your name.

Your page runs on your identity, so the rules around how people speak and sell in your name have to be tight. This page sets the lines we keep so your account and reputation stay protected while income grows.

Goal

Keep your page safe, on brand and within platform rules by having a clear list of behaviours that are never allowed in chat.

Core principle

No amount of short term income is worth risking your account, your mental health or your real life safety. Your chat team works under that rule at all times.

Things we do not send, even if a fan asks

Some requests are a simple no, no matter who asks or how much they offer.

  • Content that breaks platform rules or local law.
  • Anything involving people under 18, even in jokes or fantasy talk.
  • Violent themes or material that crosses basic safety lines.
  • Content that includes anyone who has not clearly agreed to be seen.

If a fan pushes for any of this, the chat is shut down and, if needed, the account is blocked or reported.

How we speak as you in DMs

Fans should feel like they are speaking with you, but never at the cost of your values.

We keep it within:

  • Your agreed tone and level of flirting.
  • Your limits on what you want to say and promise.
  • Clear offers that can be delivered with the content you give us.

We never:

  • Pretend to be your real life partner, family member or anyone else.
  • Invent personal stories about your life that are not aligned with what you have approved.
  • Pressure fans with guilt, insults or threats to make a sale.

Money, refunds and chargebacks

Money talk is handled in a calm and consistent way so fans know what to expect.

  • We do not promise refunds that you have not agreed to.
  • We do not offer secret deals that go against your set prices.
  • We do not argue endlessly with buyers about chargebacks or platform decisions.

If there is a genuine issue, we work inside the platform options available, keep records and keep you updated.

Personal details and privacy

Your offline life stays protected. Prosper treats this as a non negotiable rule.

  • No sharing of your real name, address or where you work or study.
  • No mention of your exact daily routine or places you visit often.
  • No sending of clips or photos that expose number plates, street signs or other clues to where you live.

If a fan pushes for real life details, chatters keep replies vague, set a clear line and, if needed, remove them.

What we refuse to say in your name

Some ways of speaking create problems, even if they seem harmless at the time.

We avoid:

  • Slurs or insults, even when a fan is rude first.
  • Heavy topics that can trigger or harm people.
  • Anything that hints at meeting in person when that is not something you do.

We choose instead:

  • Firm but calm answers that hold your line.
  • Redirection back to content, DMs and offers that are safe.
  • Blocking and reporting tools when someone crosses the line more than once.

If a fan becomes abusive or worrying

A strong DM system is not just about sales. It also has to protect you from people who cross into unsafe behaviour.

  • We do not keep arguing with someone who is clearly unstable or aggressive.
  • We do not promise to meet, share live location or move the chat to unsafe apps.
  • We log the issue, remove them and flag the situation in case anything else comes up.

How you stay in control as a creator

You should feel that the account is still yours, even with a full team chatting for you.

Your part

  • Tell us your hard limits so they are written into our rules.
  • Let us know quickly if you ever read a message that does not feel like you.
  • Update your limits if something changes for you in real life.

Prosper part

  • Train every chatter on your page rules before they ever send a message.
  • Spot check chats and keep improving the standards over time.
  • Act fast if anything is sent that does not match the rules above.

The goal is a set of clear, strict lines so you never have to wonder what someone might be saying in your name while you are offline.

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