- Your DMs are stacked and you feel guilty ignoring them.
- You reply when you can but know you’re leaving money on the table.
- You like talking to fans, but not 50 versions of “hey” every night.
Most creators either avoid their inbox completely, or they try to be “on” for everyone and end up exhausted. Prosper builds a DM system where:
- Your boundaries are respected.
- Buyers are prioritised.
- Conversations naturally lead to offers — not awkward “btw pay me” moments.
DMs should feel like a conversation to your fans and a system to you. Our job is to hold both at the same time.
1. What “managed DMs” actually means with Prosper
“We manage your DMs” gets thrown around a lot. Here’s what that means inside Prosper:
For you
- You decide your boundaries clearly up front.
- You know who is talking on your behalf and how.
- You get summaries and numbers, not 1,000 unread messages.
For your fans
- They feel seen, replied to and remembered.
- They don’t get random spam offers that don’t match their interests.
- They understand what they can buy and how it works.
The goal is simple: less pressure on you, better experience for them, more sales overall.
2. The stages every profitable chat passes through
Not every conversation should be pushed to a sale straight away. Our team moves chats through four simple stages:
First contact. We qualify who they are, how they found you and what they’re into, without sounding like a form.
Light back-and-forth. We build a bit of rapport, reference your latest posts and see what kind of buyer they might be.
When it makes sense, we introduce a clear, relevant offer based on what they’ve shown interest in — not a random upsell.
If they don’t buy right away, we don’t nag. We follow up at the right time and with the right angle, or move on.
This stops your DMs feeling like a spam blast and turns them into a controlled pipeline.
3. Respecting your boundaries while still selling
Before we touch a single message, we sit with you and define:
- What you’re comfortable saying and what feels off-brand.
- What topics are a hard “no”.
- What you’re happy to offer and at what intensity (GFE, teasing, more dominant, etc.).
- We never promise content or experiences you haven’t agreed to.
- We protect your real identity and personal life details.
- You can pull back or adjust boundaries at any time.
4. How we decide who to focus on in your inbox
Not every “hey” is equal. Prosper tags and prioritises:
- New subs who need a good first experience to stick around.
- Proven spenders who’ve already bought from you.
- High-intent fans (active, engaged, curious, asking the right questions).
Quiet, anonymous accounts who never open content don’t get the same energy as someone who’s clearly ready to buy.
5. Turning content into natural offers, not awkward pitches
Because your profile, content rhythm and offers are already structured, our chats don’t feel random. For example:
- We reference this week’s posts to open a conversation.
- We use your offer ladder to choose the right product to suggest.
- We lean on your vibe so messages sound like you, not a call centre.
The offers come from what they’ve already seen and reacted to, which makes “yes” feel much more natural.
6. Keeping things human while we scale your numbers
The risk with DM management is that it starts to feel robotic. Inside Prosper, we use structure to support:
What’s systemised
- Timing of broadcasts and campaigns.
- Follow-up reminders and segments.
- Tracking spend and buyer behaviour.
What stays human
- How we adapt tone to different fans.
- How we reference their history with you.
- How we respond to unexpected questions and moods.
Fans should feel like they’re talking to someone who actually pays attention, even as we scale your inbox.
7. What you see on your side as we manage DMs
You don’t need to watch every conversation. Instead, you get:
- Clear summaries of what’s working in DMs.
- Visibility on high-value fans and whales we’re nurturing.
- Revenue numbers tied directly to chat activity and campaigns.
The point is to get you out of the constant back-and-forth and into a position where DMs are handled, your brand is protected, and you can focus on being the creator.